Nano 5G won't recognize docking station, but still charges

iPod related problems

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madcap95
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Joined: July 19th, 2012, 11:14 am
My Device: ipod
I've owned this device for: A year or two.

Nano 5G won't recognize docking station, but still charges

Post by madcap95 » July 19th, 2012, 11:20 am

I've had a 5th Gen Nano for a few years that has worked flawlessly. I've also had a docking station that worked fine with it as well. Last time I paired the two up, the ipod would still show it was charging, but wouldn't recognize that it was connected to the speakers, the music would only play out of the internal speaker on the ipod. My wife's ipod works fine on the docking station.

Any suggestions?

Rugga
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Joined: October 13th, 2010, 2:58 pm
My Device: iPod Touch
I've owned this device for: A year or two.

Re: Nano 5G won't recognize docking station, but still charg

Post by Rugga » July 27th, 2012, 11:35 am

Hello!

Sorry to hear about your iPod. Based on the information that you have provided for your device, I am unable to determine a specific cause to your problem. This could be due to multiple issues. Fortunately we do offer a FREE diagnostic service for your device. You will simply need to sign up for the service and then send it in to have our expert technicians diagnose the issues and have a quote prepared for you. Normally the diagnostic takes 4-5 days.
You can sign up for the diagnostics at:

iPhones, iPads, and iPods: http://www.rapidrepair.com/shop/ipod-re ... vices.html

Thanks and hope to talk to you soon!

JR

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