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Zune HD 16 gb

Posted: February 5th, 2019, 8:25 pm
by MusashiWINS
Just bought a brand new Zune HD, and everything works, EXCEPT that when it's not connected to a power supply, it won't turn on. Plug it in, it turns on, functions as it should, but the moment I unplug the Zune, it immediately shuts off. It does not appear to be charging after a week of owning it, even though I have had it connected to various power sources to see if it would charge. Do you still repair Zunes, and if so, how would I go about the process of getting it fixed?