From: Joseph S. Veselka
(Monday, March 28, 2011)
I wish to extend a sincere Thank You to your organization for my recent order. In a consumer world where simple matters such as meeting commitments and customer service seem to be absent, you organization performed. I submitted my online repair order, sent you my device, you repaired it, and sent it back to me all in a period of a week. It even worked the first time. That alone is rare today.
I certainly will recommend your service to anyone I can. Nice job and keep it up.
Joseph S. Veselka
From: W Scott Armentrout
(Friday, February 18, 2011)
Phone arrived Thursday in good condition. Nothing lost from memory. No sign it had been touched.
Thanks very much.
From: Phillip Hills
(Saturday, April 02, 2011)
I have received my order and thanks for everything. Both Ipods work like new. I appreciate the reasonable prices and quick service.
From: Pat Harrington
Just wanted to thank you for helping me repair my Zune 80. The battery and tools + the website instructions made for a quick recovery.
From: Jill Schneider
(Thursday, April 07, 2011)
Thank you, my dear IPod has arrived home safe and sound and fixed. I am so pleased with your service. I will tell all my friends and neighbors. Please keep up the good work.
Yours in Quilting,
(March 16, 2009)
Recieved my Zune back today, works perfectly thanks guys me and this zune have a long history and i was hoping i wouldnt have to replace it, so thanks a great deal and keep up the great work!
From: David Crowell
(Tuesday, June 29, 2010)
I returned a 240gb hard drive rma #115737 . You returned it with a new ribbon cable.
I am proud to say that it is working perfectly now.
I would like to thank you very, very much. I will not forget how much you have helped me.
I will tell my friends also. I know where to go for iPod service now. Once again thank you very much.
From: John Park
(Thursday, April 01, 2010)
Good Morning Lindsay,
I just wanted to follow-up regarding the recent order with Rapid Repair. I am very pleased with the 120GB upgrade. Thus far, there have been no issues and things are working smoothly. I have loaded 80GB thus far and expect that I can reach the limit without any issues.
Furthermore, I would like to extend my gratitude regarding the additional 30GB hard drive and accessories. If you can remember, I had spoken and noted about the return of my original 80GB hard drive so I can use it with my 30GB Zune. You had indicated it would not be compatible, but instead you would send a 30GB from 'the box'. Just to let you know I've been able to load ~26GB of media without any issues. It was a crap shoot with getting something from 'the box' as you said, but something tells me you provided a good HD. Thank you and thank you to the Tech who worked on my Zune!
If you ever need a testimonial, I would be happy to write one. Furthermore, I a member to several forums of Zune users and you can bet that I will be promoting your services. I'll let them know to reference me (JSP62 / John Park) and to ask for you. Any business I can get for you is worthwhile.
From: Rick Brown
I just thought that I'd let you know that I received my Zune late this afternoon...and it works! I listened to the music that someone downloaded onto my device and it worked with the SYNC system in my new Mercury Mariner.
I didn't want to lose the music that had been downloaded, so I called Adonis and he was able to assist me with saving it to my music library...I knew that once I followed your instructions to "erase all content" that the album would be lost. So I successfully copied it to my music collection.
Then I followed your instructions, I renamed the device to its original name...and the synchronization started automatically. It took a while but it finally finished. I ran to the SUV...I tried it and I had some missteps before it worked perfectly. It had to first "index"...then develop speech commands...then the system said "this device doesn't recognize speech commands"...then I asked for the same artist for a fourth time and it started working. My neighbors kept walking by wondering why I was sitting in my SUV listening to so many different types of music.
Thanks for all of your help with this one. I knew that folks from Michigan would make it all work. Michigan is in the Big Ten with Penn State...I am a Penn Stater, but I had some friends who went to Michigan...and they loved it and said that the state and its people reminded them of Pennsylvania.
I have taken the liberty of attaching a photo of my three vehicles so that you can see my license plates...a true Penn State, Big Ten fan lives here... Thanks again for your help.