From: Joseph S. Veselka
(Monday, March 28, 2011)

Rapid Repair,

I wish to extend a sincere Thank You to your organization for my recent order. In a consumer world where simple matters such as meeting commitments and customer service seem to be absent, you organization performed. I submitted my online repair order, sent you my device, you repaired it, and sent it back to me all in a period of a week. It even worked the first time. That alone is rare today.

I certainly will recommend your service to anyone I can. Nice job and keep it up.

Thanks again

Sincerely,

Joseph S. Veselka
Holland, Ohio


From: W Scott Armentrout
(Friday, February 18, 2011)

Phone arrived Thursday in good condition. Nothing lost from memory. No sign it had been touched.

Thanks very much.

Godspeed, 
Scott


From: Phillip Hills
(Saturday, April 02, 2011)

I have received my order and thanks for everything. Both Ipods work like new. I appreciate the reasonable prices and quick service. 

Thanks again.

Phil


From: Pat Harrington

Just wanted to thank you for helping me repair my Zune 80. The battery and tools + the website instructions made for a quick recovery.

Thanks again.

Regards,
Pat Harrington


From: Jill Schneider
(Thursday, April 07, 2011)

Thank you, my dear IPod has arrived home safe and sound and fixed. I am so pleased with your service. I will tell all my friends and neighbors. Please keep up the good work.

Yours in Quilting,
Jill Schneider


From: Paulbearer&Deemonic
(March 16, 2009)

Recieved my Zune back today, works perfectly thanks guys me and this zune have a long history and i was hoping i wouldnt have to replace it, so thanks a great deal and keep up the great work!


From: David Crowell
(Tuesday, June 29, 2010)

Hello, 

I returned a 240gb hard drive rma #115737 . You returned it with a new ribbon cable.
I am proud to say that it is working perfectly now.
I would like to thank you very, very much. I will not forget how much you have helped me.
I will tell my friends also. I know where to go for iPod service now. Once again thank you very much.

Yours truly,
David Crowell


From: John Park 
(Thursday, April 01, 2010)

Good Morning Lindsay,

I just wanted to follow-up regarding the recent order with Rapid Repair. I am very pleased with the 120GB upgrade. Thus far, there have been no issues and things are working smoothly. I have loaded 80GB thus far and expect that I can reach the limit without any issues.

Furthermore, I would like to extend my gratitude regarding the additional 30GB hard drive and accessories. If you can remember, I had spoken and noted about the return of my original 80GB hard drive so I can use it with my 30GB Zune. You had indicated it would not be compatible, but instead you would send a 30GB from 'the box'. Just to let you know I've been able to load ~26GB of media without any issues. It was a crap shoot with getting something from 'the box' as you said, but something tells me you provided a good HD. Thank you and thank you to the Tech who worked on my Zune!

If you ever need a testimonial, I would be happy to write one. Furthermore, I a member to several forums of Zune users and you can bet that I will be promoting your services. I'll let them know to reference me (JSP62 / John Park) and to ask for you. Any business I can get for you is worthwhile.

Thanks again.

John Park


From: Rick Brown

Hi Mike,

I just thought that I'd let you know that I received my Zune late this afternoon...and it works! I listened to the music that someone downloaded onto my device and it worked with the SYNC system in my new Mercury Mariner.

I didn't want to lose the music that had been downloaded, so I called Adonis and he was able to assist me with saving it to my music library...I knew that once I followed your instructions to "erase all content" that the album would be lost. So I successfully copied it to my music collection.

Then I followed your instructions, I renamed the device to its original name...and the synchronization started automatically. It took a while but it finally finished. I ran to the SUV...I tried it and I had some missteps before it worked perfectly. It had to first "index"...then develop speech commands...then the system said "this device doesn't recognize speech commands"...then I asked for the same artist for a fourth time and it started working. My neighbors kept walking by wondering why I was sitting in my SUV listening to so many different types of music.

Thanks for all of your help with this one. I knew that folks from Michigan would make it all work. Michigan is in the Big Ten with Penn State...I am a Penn Stater, but I had some friends who went to Michigan...and they loved it and said that the state and its people reminded them of Pennsylvania.

I have taken the liberty of attaching a photo of my three vehicles so that you can see my license plates...a true Penn State, Big Ten fan lives here... Thanks again for your help.